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Open-source all-in-one MCP-first customer platform: KB, Conversations, CRM, CMS, Outreach, Analytics
About
Open-source all-in-one MCP-first customer platform: KB, Conversations, CRM, CMS, Outreach, Analytics
Remote endpoints: streamable-http: https://mcp.getmunin.com/mcp
Security Report
Valid MCP server (4 strong, 0 medium validity signals). No known CVEs in dependencies. Imported from the Official MCP Registry. Trust signals: 3 highly-trusted packages.
Endpoint verified · Requires authentication · 1 issue found
Security scores are indicators to help you make informed decisions, not guarantees. Always review permissions before connecting any MCP server.
Permissions Required
This plugin requests these system permissions. Most are normal for its category.
How to Connect
Remote Plugin
No local installation needed. Your AI client connects to the remote endpoint directly.
Add this to your MCP configuration to connect:
{
"mcpServers": {
"com-getmunin-munin": {
"url": "https://mcp.getmunin.com/mcp"
}
}
}Documentation
View on GitHubFrom the project's GitHub README.
Munin
Open-source, headless HubSpot alternative.
CRM, conversations, outreach, CMS, knowledge base, and analytics on one Postgres schema — exposed as tools your agents drive, not screens you click through. Headless the way a headless CMS is: there's a thin dashboard for settings, auth, and human-in-the-loop review, but the apps themselves have no admin UI. Every action runs through MCP tools, callable from any MCP-compatible client (Claude, Cursor, ChatGPT, custom runners) — same tools, same permissions, same audit log, whether a human or an agent is driving. Munin even ships its own: an in-process, per-org agent runner that answers live conversations and works the curation queue against an LLM provider you configure — so the platform runs out of the box, with external MCP clients optional.
Modules at a glance
| Module | Tools | What it does |
|---|---|---|
| Knowledge Base | kb_* | documents, hybrid search, audience scoping |
| Conversations | conv_* | channels, messages, handover |
| CRM | crm_* | contacts, companies, deals |
| CMS | cms_* | collections, entries, assets |
| Outreach | outreach_* | campaigns, drafts, propose-only |
| Analytics | analytics_* | page-view + search events |
These six modules aren't separate products — they share one Postgres schema, one permission model, and one audit log. Watch how they tie together:
Core modules
Knowledge Base
- Markdown articles organized into spaces, each scoped to the audiences allowed to see it.
- Hybrid search that blends keyword matching with meaning-based results.
- Website import — crawl a public site and turn each page into an article in the background, automatically dropping articles when their source page disappears.
- Full version history with restore, plus a review queue for proposed edits.
Conversations
- One inbox across email, chat widget, voice (Threll.ai / Vapi), and SMS (Twilio / MessageBird).
- Inbound and outbound — agents answer conversations and can place outbound calls.
- Assignable, organized by topic, and searchable across every message.
- Built-in handoff to a human, with notifications to your own systems as conversations change.
CRM
- Contacts, companies, deals, activities, pipelines, and segments.
- AI-written summaries and suggested next actions, kept separate from what people edit by hand.
- Consent tracking — the lawful basis and source for each contact, required before they can be added to any outreach.
- Automatic duplicate detection that proposes merges for review, plus bulk contact import.
CMS
- Content collections with structured fields, and entries you can publish in multiple languages.
- Rich content blocks for article bodies — callouts, quotes, media, and more.
- Scheduled publishing and a media library for images and files.
- Full version history with restore, search, and cross-references between entries.
- A public content API serves your site or app, with engagement tracking built into every entry.
Outreach
- Propose-only outbound email — campaigns, segments, and drafts for both first touches and replies.
- Recipients are drawn only from contacts who have recorded consent (see CRM).
- Every message waits for human approval; nothing is ever sent automatically.
Analytics
- Captures page views and on-site searches across anything you want to measure.
- CMS pages are tracked automatically; for any other page, you add a small tracking snippet.
- Conversion funnels and per-visitor journeys — once someone is identified, their visits link to a CRM contact, including the anonymous ones from before.
- Breakdowns by traffic source, referrer, and country, plus "what to write next" signals (popular topics, engagement, and searches that came back empty).
Automation
Conversation loop
An in-process, per-org agent runner answers live conversations on every channel (chat widget, email, SMS, voice) against the LLM provider you configure — drafting and sending replies, and handing off to a human when needed.
Curator loop
The in-process agent runner also works a durable background job queue: scheduled KB curation, CRM hygiene, contact extraction, stale-content review, and outreach drafts, with retry and dead-letter handling.
Playbooks & skills
Packaged markdown procedures (skill://module/<verb-object>) for multi-step, cross-module workflows, surfaced over MCP — followed both by Munin's own runner and by any external AI agent operating on the platform.
Platform
Data portability
Symmetric *_export / *_import MCP tools (and /v1/<module>/export|import REST endpoints) per module, so an agent can move an org's data between a self-hosted server and the cloud in either direction. See skill://playbooks/data-migration.
Audit & webhooks
Every action is written to an audit log, and webhooks fan those events out to your own endpoints with signed, replayable deliveries.
Alerts & feedback
Operational issues surface as system alerts the agent can list, acknowledge, and resolve. An in-product feedback channel lets you file feature requests and vote on Munin's public roadmap.
Auth & access
Sign-in and access control run on BetterAuth, with OAuth 2.1 dynamic-client registration and team invites.
See it in action
Lovable builds your frontend. Munin spins up your operations. One prompt, one MCP endpoint — and the agents do the rest.
Watch Lovable build a real website from a single prompt while Munin stands up everything behind it — the CMS the blog reads from, a seeded knowledge base, analytics, and a chat widget that already knows the business. No click-ops, no screens to wire up; the agent does the work, over one MCP endpoint. Then a real customer conversation plays out: answered from the knowledge base, handed off to a human when it matters, and picked back up by the agent to close.
Two ways to run
Self-host (this repo): single-tenant, invite-only.
git clone https://github.com/getmunin/munin.git
cd munin
cp .env.example .env
docker compose up
Secrets left at their .env.example placeholders are auto-generated on first boot and persisted in the munin-data volume — fine for local self-hosting. For shared or production deployments, set strong MUNIN_AUTH_SECRET + MUNIN_KEY_PEPPER + MUNIN_ENCRYPTION_KEY values (openssl rand -base64 48) in .env instead.
The first user to sign up becomes the org admin; subsequent users need an invitation token or an email whose domain is in MUNIN_ALLOWED_EMAIL_DOMAINS.
Hosted (https://www.getmunin.com): multi-tenant, one signup per org.
Try it locally
After docker compose up, the backend listens on :3001 and the dashboard on :3000.
- Open
http://localhost:3000and register the first user — they become the singleton org admin. - In the dashboard, go to Settings → API keys and mint an admin key (
mn_admin_…). Shown once; treat like a password. - Poke at the API and tools:
# REST control plane — direct, no OAuth
curl -s http://localhost:3001/v1/kb/spaces \
-H "Authorization: Bearer mn_admin_..." | jq
# MCP tool browser (recommended for poking at tools/skills)
npx @modelcontextprotocol/inspector
# In its UI: URL = http://localhost:3001/mcp, Auth = Bearer mn_admin_...
# Raw curl over Streamable HTTP — useful for sanity-checking the transport
curl -N -X POST http://localhost:3001/mcp \
-H "Authorization: Bearer mn_admin_..." \
-H "Content-Type: application/json" \
-H "Accept: application/json, text/event-stream" \
-d '{"jsonrpc":"2.0","id":1,"method":"tools/list"}'
The OpenAPI spec for the REST control plane is at packages/backend-core/openapi.json. To wire an MCP client like Claude or Cursor, see Connect your AI agent below.
Connect your AI agent
Once you've signed up (hosted) or run docker compose up (self-host), point your MCP client at the URL — http://localhost:3001/mcp for self-host, or https://mcp.getmunin.com for hosted.
Claude Code (CLI):
claude mcp add munin http://localhost:3001/mcp
Claude Desktop — add to your MCP config:
{
"mcpServers": {
"munin": {
"url": "http://localhost:3001/mcp"
}
}
}
The first call triggers an OAuth consent screen in your browser, then your agent has the full tool surface — Knowledge Base, Conversations, CRM, CMS, Outreach, Analytics.
Two trust contexts, one MCP endpoint
The same /mcp endpoint serves two distinct callers, audience-aware:
- Admin agents (Claude Desktop, Cursor, internal automation) — OAuth-authorized by you. Full tool surface, scope-gated per
kb:*,conv:*,crm:*,cms:*,outreach:*,analytics:*. - End-user agents (your voice AI, web chatbot, mobile app helper) — short-lived delegated tokens minted server-side from your backend, scoped to one of your end-users. Only self-service tools (read your own contact, send a message in your own conversation).
See packages/backend-core/src/control/delegated-token.controller.ts for the token-mint API. The @getmunin/sdk Node client wraps it.
Stack
| Layer | Tech |
|---|---|
| Language & runtime | TypeScript, Node 24 LTS |
| Monorepo | Turborepo, pnpm |
| Backend | NestJS |
| Frontend | Next.js |
| Data | Postgres + pgvector, Drizzle |
| Protocol & auth | MCP Streamable HTTP, BetterAuth + OAuth 2.1 |
Documentation
Developer docs live at getmunin.com/docs — guides, the REST API reference, the full MCP tool list, and the skill library.
Contributing
Contributions are welcome. pnpm install, then docker compose up (or pnpm dev) gives you a full stack on :3001 (backend) and :3000 (dashboard). Branch from main as <type>/<kebab-summary> (e.g. feat/website-import-reconcile), keep PRs focused, and make sure CI (lint, typecheck, test, build) passes.
See CONTRIBUTING.md for setup, commit conventions, and PR guidelines.
Security
Found a vulnerability? Please don't open a public issue — email security@getmunin.com instead. See SECURITY.md for scope and our response timeline.
License
MIT. See LICENSE.
Bundled third-party dependencies retain their own licenses — see THIRD_PARTY_LICENSES.md (generated by pnpm licenses:generate, verified in CI).
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