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Monitor ICTContact / ICTDialer outbound campaigns, and start and stop them when writes are on.
About
Monitor ICTContact / ICTDialer outbound campaigns, and start and stop them when writes are on.
Security Report
Valid MCP server (2 strong, 3 medium validity signals). No known CVEs in dependencies. Package registry verified. Imported from the Official MCP Registry.
8 files analyzed · 1 issue found
Security scores are indicators to help you make informed decisions, not guarantees. Always review permissions before connecting any MCP server.
Permissions Required
This plugin requests these system permissions. Most are normal for its category.
What You'll Need
Set these up before or after installing:
Environment variable: ICTCONTACT_BASE_URL
Environment variable: ICTCONTACT_USERNAME
Environment variable: ICTCONTACT_PASSWORD
Environment variable: ICTCONTACT_MCP_ALLOW_WRITE
Environment variable: ICTCONTACT_TIMEOUT_MS
Environment variable: ICTCONTACT_TLS_INSECURE
How to Install
Add this to your MCP configuration file:
{
"mcpServers": {
"io-github-ictinnovations-ictcontact-mcp": {
"env": {
"ICTCONTACT_BASE_URL": "your-ictcontact-base-url-here",
"ICTCONTACT_PASSWORD": "your-ictcontact-password-here",
"ICTCONTACT_USERNAME": "your-ictcontact-username-here",
"ICTCONTACT_TIMEOUT_MS": "your-ictcontact-timeout-ms-here",
"ICTCONTACT_TLS_INSECURE": "your-ictcontact-tls-insecure-here",
"ICTCONTACT_MCP_ALLOW_WRITE": "your-ictcontact-mcp-allow-write-here"
},
"args": [
"-y",
"ictcontact-mcp"
],
"command": "npx"
}
}
}Documentation
View on GitHubFrom the project's GitHub README.
ictcontact-mcp
A Model Context Protocol server for ICTContact and its hosted edition ICTDialer.com — the same contact-center engine from ICT Innovations.
It lets an AI assistant monitor outbound campaigns — list them, check status, read summaries and per-call results — and, only when you turn writes on, start and stop them.
Install
npx -y ictcontact-mcp # no install
npm install -g ictcontact-mcp
Requires Node.js 18 or newer.
Configure
| Variable | Required | Default | |
|---|---|---|---|
ICTCONTACT_BASE_URL | yes | Server base URL, without the /rest suffix, e.g. https://your-ictcontact | |
ICTCONTACT_USERNAME | yes | API account username | |
ICTCONTACT_PASSWORD | yes | Password for that account | |
ICTCONTACT_MCP_ALLOW_WRITE | no | false | Unlock start/stop campaign (see Safety) |
ICTCONTACT_TIMEOUT_MS | no | 30000 | Per-request timeout |
ICTCONTACT_TLS_INSECURE | no | false | Skip TLS verification — self-signed test servers only |
Claude Desktop example
{
"mcpServers": {
"ictcontact": {
"command": "npx",
"args": ["-y", "ictcontact-mcp"],
"env": {
"ICTCONTACT_BASE_URL": "https://your-ictcontact",
"ICTCONTACT_USERNAME": "admin",
"ICTCONTACT_PASSWORD": "your-password"
}
}
}
}
Tools
Read tools are always available:
| Tool | What it does |
|---|---|
ictcontact_list_campaigns | List campaigns (id and name) |
ictcontact_campaign_status | Live status of a campaign (running, stopped) |
ictcontact_campaign_summary | Totals: answered, failed, human vs machine |
ictcontact_campaign_result | Per-call results (contact, response, AMD, DNC) |
Write tools appear only when ICTCONTACT_MCP_ALLOW_WRITE=true:
| Tool | What it does |
|---|---|
ictcontact_start_campaign | Launch a campaign — begins live outbound calling |
ictcontact_stop_campaign | Stop a running campaign |
Safety
The server is read-only by default. Starting a campaign begins live outbound
calling and can cost real money, so ictcontact_start_campaign and
ictcontact_stop_campaign are not registered at all unless you set
ICTCONTACT_MCP_ALLOW_WRITE=true.
How it connects
ICTContact and ICTDialer expose a form-encoded RPC API at {base}/rest/<Method>.
Each call carries the account username and password; the server sends those for
you. There is no separate token to provision.
About
Built by Tahir Almas at ICT Innovations — the team behind ICTContact, ICTDialer, ICTBroadcast, ICTFax and ICTPBX. Learn more at ictcontact.com and ictdialer.com.
MIT licensed. Issues and PRs welcome at github.com/ictinnovations/ictcontact-mcp.
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