Back to Browse

Ictcrm MCP Server

Developer ToolsLow Risk10.0MCP RegistryLocal
Free

Server data from the Official MCP Registry

Read CRM contact groups and manage contacts on ICTCRM (ICTContact backend).

About

Read CRM contact groups and manage contacts on ICTCRM (ICTContact backend).

Security Report

10.0
Low Risk10.0Low Risk

Valid MCP server (2 strong, 3 medium validity signals). No known CVEs in dependencies. Package registry verified. Imported from the Official MCP Registry. Trust signals: trusted author (6/6 approved).

8 files analyzed · 1 issue found

Security scores are indicators to help you make informed decisions, not guarantees. Always review permissions before connecting any MCP server.

Permissions Required

This plugin requests these system permissions. Most are normal for its category.

HTTP Network Access

Connects to external APIs or services over the internet.

env_vars

Check that this permission is expected for this type of plugin.

What You'll Need

Set these up before or after installing:

Base URL of your ICTCRM server, without the /rest suffix, e.g. https://your-ictcontact.Optional

Environment variable: ICTCRM_BASE_URL

API account username.Optional

Environment variable: ICTCRM_USERNAME

Password for the account.Required

Environment variable: ICTCRM_PASSWORD

Unlocks starting and stopping campaigns, which begins live outbound calling and can cost money. When false those tools are not registered at all. Leave off unless you mean it.Optional

Environment variable: ICTCRM_MCP_ALLOW_WRITE

Per request timeout in milliseconds. Defaults to 30000.Optional

Environment variable: ICTCRM_TIMEOUT_MS

Skip TLS certificate verification. Only for a self-signed test server.Optional

Environment variable: ICTCRM_TLS_INSECURE

How to Install

Add this to your MCP configuration file:

{
  "mcpServers": {
    "io-github-ictinnovations-ictcrm-mcp": {
      "env": {
        "ICTCRM_BASE_URL": "your-ictcrm-base-url-here",
        "ICTCRM_PASSWORD": "your-ictcrm-password-here",
        "ICTCRM_USERNAME": "your-ictcrm-username-here",
        "ICTCRM_TIMEOUT_MS": "your-ictcrm-timeout-ms-here",
        "ICTCRM_TLS_INSECURE": "your-ictcrm-tls-insecure-here",
        "ICTCRM_MCP_ALLOW_WRITE": "your-ictcrm-mcp-allow-write-here"
      },
      "args": [
        "-y",
        "ictcrm-mcp"
      ],
      "command": "npx"
    }
  }
}

Documentation

View on GitHub

From the project's GitHub README.

ictcrm-mcp

A Model Context Protocol server for ICTCRM from ICT Innovations.

ictcrm.com runs on the ICTContact backend, so this server speaks that RPC surface. It lets an AI assistant read contact groups and — only when you turn writes on — create and delete contacts and add a contact to a campaign.

Install

npx -y ictcrm-mcp      # no install
npm install -g ictcrm-mcp

Requires Node.js 18 or newer.

Configure

VariableRequiredDefault
ICTCRM_BASE_URLyesServer base URL, without the /rest suffix, e.g. https://your-ictcrm
ICTCRM_USERNAMEyesAPI account username
ICTCRM_PASSWORDyesPassword for that account
ICTCRM_MCP_ALLOW_WRITEnofalseUnlock the contact write tools (see Safety)
ICTCRM_TIMEOUT_MSno30000Per-request timeout
ICTCRM_TLS_INSECUREnofalseSkip TLS verification — self-signed test servers only

Claude Desktop example

{
  "mcpServers": {
    "ictcrm": {
      "command": "npx",
      "args": ["-y", "ictcrm-mcp"],
      "env": {
        "ICTCRM_BASE_URL": "https://your-ictcrm",
        "ICTCRM_USERNAME": "admin",
        "ICTCRM_PASSWORD": "your-password"
      }
    }
  }
}

Tools

Read tools are always available:

ToolWhat it does
ictcrm_list_contact_groupsList contact groups (id, name, description)

Write tools appear only when ICTCRM_MCP_ALLOW_WRITE=true:

ToolWhat it does
ictcrm_create_contactCreate a contact in a group; returns the contact id
ictcrm_delete_contactDelete a contact by id
ictcrm_add_contact_to_campaignCreate a contact and attach it to a campaign

Safety

The server is read-only by default. Creating and deleting contacts only becomes possible when you set ICTCRM_MCP_ALLOW_WRITE=true.

A note on listing contacts

The ICTContact backend that ICTCRM runs on exposes contact groups and contact creation/deletion, but its "list contacts" method errors server-side, so this server does not offer a contact-listing tool. It manages contacts and reads contact groups; listing individual contacts is not available over the API today.

How it connects

Calls go to a form-encoded RPC API at {base}/rest/<Method>, each carrying the account username and password. There is no separate token to provision.

About

Built by Tahir Almas at ICT Innovations — the team behind ICTCRM, ICTContact, ICTDialer, ICTBroadcast, ICTFax and ICTPBX. Learn more at ictcrm.com.

MIT licensed. Issues and PRs welcome at github.com/ictinnovations/ictcrm-mcp.

Reviews

No reviews yet

Be the first to review this server!