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custovox.ai churn risk detection MCP server: 0-100 score from customer message sequences
About
custovox.ai churn risk detection MCP server: 0-100 score from customer message sequences
Security Report
The servers contain no hardcoded credentials and their tools process only the supplied text. The main concerns are default-on, undisclosed usage telemetry sent to a third-party Google Apps Script endpoint in the sentiment server, and a server-side request forgery risk in the visual server's image loader. These issues keep the score below 7.0 despite otherwise clean code. Supply chain analysis found 18 known vulnerabilities in dependencies (1 critical, 12 high severity). Package verification found 1 issue.
19 files analyzed · 25 issues found
Security scores are indicators to help you make informed decisions, not guarantees. Always review permissions before connecting any MCP server.
Permissions Required
This plugin requests these system permissions. Most are normal for its category.
How to Install
Add this to your MCP configuration file:
{
"mcpServers": {
"io-github-jeremdecustovox-custovox-churn-signal": {
"args": [
"-y",
"custovox-tools"
],
"command": "npx"
}
}
}Documentation
View on GitHubFrom the project's GitHub README.
custovox.ai — Customer Intelligence MCPs
Listen deeper. Act faster.
NLP-powered MCP servers for business teams. Detect emotions, escalation risks and churn signals from customer calls, reviews, tickets and images.
Built for retail, e-commerce, SaaS and marketing agencies.
What is custovox.ai?
custovox.ai turns customer conversations into actionable business intelligence — using the same AI models used by Google, Amazon, Meta, Uber and Airbnb. Now accessible to any business.
Validated on 83,724 real customer conversations. Academic research — LUMEN Lab / IAE Lille.
MCP Servers
| Server | Description | Status |
|---|---|---|
custovox-sentiment | Multilingual sentiment (EN/FR/DE/ES/PT-BR) | Coming soon |
custovox-emotion | 6-emotion detection from customer text | Coming soon |
custovox-ticket-scorer | Priority + sentiment for support tickets | Coming soon |
custovox-review-analyzer | NLP analysis of Google, G2 & Trustpilot | Coming soon |
custovox-churn-signal | Churn risk from conversation sequences | Coming soon |
custovox-visual | Image analysis for hospitality & retail | Coming soon |
custovox-peace | PEACE™ Escalation Detection 0-100 | Proprietary |
Use Cases
- Market Research — Analyze thousands of reviews across markets and languages
- Competitive Analysis — Monitor competitor sentiment automatically
- Retail & E-commerce — Detect product issues from photos and reviews
- SaaS — Predict churn before it happens
- Marketing Agencies — Deliver NLP insights without building your own models
- Call Centers — Detect escalation in real time with PEACE™
Supported Languages
English · Français · Deutsch · Español · Português (BR)
Native models — no translation needed.
PEACE™ Algorithm
Score = Emotion x 0.45 + Intention x 0.40 + Sentiment x 0.15
Validated on 83,724 conversations. R2=0.848.
Links
- Website: https://custovox.ai
- Contact: jeremie@custovox.ai
Powered by transformers. MIT License.
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