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MCP server for Jitbit Helpdesk — search and read support tickets from AI assistants
About
MCP server for Jitbit Helpdesk — search and read support tickets from AI assistants
What You'll Need
Set these up before or after installing:
Base URL of your Jitbit Helpdesk instance
Environment variable: JITBIT_URL
JWT API token from your Jitbit profileRequired
Environment variable: JITBIT_TOKEN
How to Install
Add this to your MCP configuration file:
{
"mcpServers": {
"io-github-jitbit-jitbit-helpdesk": {
"env": {
"JITBIT_URL": "your-jitbit-url-here",
"JITBIT_TOKEN": "your-jitbit-token-here"
},
"args": [
"-y",
"jitbit-helpdesk-mcp"
],
"command": "npx"
}
}
}Security Report
6.2
Moderate6.2Moderate RiskClean, well-structured MCP server with proper authentication and secure practices. The server appropriately uses environment variables for credentials and provides read-only access to Jitbit Helpdesk tickets. Minor quality improvements could be made around parameter validation and error handling. Supply chain analysis found 2 known vulnerabilities in dependencies (0 critical, 2 high severity). Package verification found 1 issue.
Scanned 4 files · 6 findings
Security scores are indicators to help you make informed decisions, not guarantees. Always review permissions before connecting any MCP server.
Permissions Required
This plugin requests these system permissions. Most are normal for its category.
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